Realtime inbox
Messages arrive instantly with typing indicators, assignment and status. No refresh, ever.
Live chat and
AI support
that work together
Give customers quick answers while keeping your team in control.
Qonvilo checks for a teammate's reply before AI steps in.
Works with the tools your website already uses
Next.jsReactWordPressCustom HTML
Features Everything your team needs
Everything your team needs
to support customers
Website chat, a shared team inbox and AI assistance in one place.
AI auto-reply
When no agent is online, AI answers visitors and hands the chat over when your team is back.
Customizable widget
Set your brand color, greeting, position and pre-chat fields from the dashboard.
Email and query form
Visitors can leave their name, email and question when your team is away.
Roles and team access
Invite teammates and manage workspace roles from one shared inbox.
Scoped API keys
Create widget keys for your site and rotate or revoke them from the dashboard.
Human-first AI support AI that knows
AI that knows
when to wait
Qonvilo checks the conversation before AI replies. When a teammate has already answered, the AI stays out of the way.
- Your team stays in control of every conversation
- AI can help when no teammate has replied
- Visitor queries and live chat share one inbox
Visitor sends a messageThe website widget brings it into your inbox.
Your team gets first sayQonvilo checks whether a teammate has replied.
AI helps when appropriateIf there is no human reply, enabled AI can respond.
Everything stays togetherTeam and AI replies remain in the conversation.
How it works
Up and running in three steps
Create a workspace
Sign up, name your workspace and invite your team.
Add your widget
Copy your install snippet from the dashboard and add it to your site.
Reply from the inbox
See visitor conversations in real time and answer from Qonvilo.
Pricing Simple plans that grow
Simple plans that grow
with your team
Start free. Choose a plan when your team is ready.
Monthly plans
Free
For getting started with website chat.
$0/mo
- 1 agent seat
- Unlimited conversations
- Community support
Pro
For teams working together on support.
$29/mo
- Unlimited agents
- Roles, invites and audit log
- Priority email support
Business
For teams with advanced workspace needs.
$99/mo
- SSO-ready workspaces
- Custom data retention
- Dedicated support
Developers Add Qonvilo
Add Qonvilo
to your website
Use the installation snippet generated for your workspace. Guides cover plain HTML, WordPress, React and Next.js.
Browse setup guides
<script
src="YOUR_WIDGET_SCRIPT_URL"
data-public-key="YOUR_PUBLIC_KEY"
data-api-url="YOUR_API_URL"
async
></script>Use the exact URLs and public key shown in your Qonvilo dashboard.
Made for your support flow One conversation.
One conversation.
The right reply.
Start with the visitor
Visitors can start a live chat or leave a query through the same website widget.
Keep your team together
Conversations appear in the shared inbox so teammates can follow and reply.
Let AI support, not compete
When AI is enabled, it checks for a teammate's reply before responding.
FAQ
Questions, answered
How do I add the widget to my site?
Copy the script tag from Settings → API Keys in your dashboard and paste it before the closing body tag. Setup guides are available for custom HTML, WordPress, React and Next.js.
What happens when no agent is online?
If AI is enabled, it can reply when a teammate has not already answered. Visitors can also leave a query for your team in the shared inbox.
Can I match the widget to my brand?
Yes. Set the color, greeting, position and pre-chat fields from the Widget page. Changes go live without a rebuild.
Is there a free plan?
Yes. The Free plan includes one agent seat and unlimited conversations.
Qonvilo Ready to answer
Ready to answer
customers together?
Bring your website chat and team inbox together with Qonvilo.